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the answers to your wildest dreams.
- How do I find information on how to program my
remote door opener?
- How do I program my remotes?
- When I push my remote the door will open but
will not close.
- When I push my remote I hear a grinding noise
but don’t see the opener moving and the door doesn’t lift.
- What is a service call?
- What is a door tune-up?
Click Here for the answer to this Query
Step 1.) Take the light cover off the back of the opener
if there is one.
Step 2.) Look for the "Learn" button on far left on the unit. Press and then
release the "Learn" button on the motor unit.
Step 3.) Within 30 seconds press and hold the button on the hand-held
remote.
Step 4.) Release the remote button when the motor unit light blinks. If
light bulbs haven’t been installed yet, two clicks will be heard instead.
When I push my remote the door will open but will not close.?
The sensors maybe out of alignment.
Step 1.) Try lowering the door will your inside wall panel button. If you
can lower your door with constant pressure on the wall button until of the
door is fully closed then your safety sensors are out of alignment.
Step 2.) To align your sensors make sure they are level 6 to 9 inches form
the floor and facing slightly inward.
Step 3.) Check the alignment by using your hand-held remote.
When I push my remote I hear a grinding noise but don’t see the opener
moving and the door doesn’t lift.
f you have a Chain Drive or Belt Drive opener, then your drive gear is
probably stripped and needs replacing.
If you have a Screw Drive opener, then teeth on the rack are stripped and
need replacing.
What is a service call?
A service call is an ON SITE diagnostic of your door or opener problem.
Our trained technician inspects your door or opener then informs you whether
a repair or replacement is necessary.
What is a door tune-up?
After the service technician inspects your door he then will perform the
basic door tune-up. This procedure consists of lubing all moving parts of
your door and adjusting the spring tension or leveling the door. The
technician will also replace parts that have worn during this time.
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